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Leon van Zyl
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Last update : 28/08/2024

WhatsApp AI Chatbot: Your No-Code Guide ๐Ÿš€

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๐Ÿ‘‹ Introduction

Want to build a smart WhatsApp chatbot without coding? ๐Ÿคฏ You’re in the right place! This guide breaks down how to create an AI-powered chatbot that remembers conversations and integrates seamlessly with WhatsApp.

๐Ÿง  Building Your AI Brain with Flowise

1. Setting Up Flowise

  • Choose your access:
    • Deploy Flowise yourself: For tech-savvy users.
    • Flowise Cloud: Simpler, paid option with a free trial Link in resources
  • Create a new Chatflow:
    • Name it (e.g., “My WhatsApp Chatbot”).
    • Select “RAG Chatbot” (retrieval augmented generation) for powerful Q&A capabilities.

2. Building the Knowledge Base

  • Create a document store:
    • Give it a name relevant to your chatbot’s purpose (e.g., “Restaurant Info”).
    • Upload your FAQ document (Word, PDF, etc.).
    • Flowise will automatically split it into smaller chunks for easier processing.

3. Designing the Conversation Flow

  • Add an AI Model: We’ll use OpenAI’s GPT (Generative Pre-trained Transformer) for natural language understanding.
  • Add a Memory Node: This lets your chatbot remember past interactions, making it feel more human.
  • Add a Retriever Tool: This tool connects to your knowledge base so the chatbot can find the right answers.

๐Ÿ”— Bridging the Gap with Make.com

1. Setting Up Your Meta Developer Account

  • Create a Facebook Business Portfolio: This is necessary to use the WhatsApp Business API.
  • Create a new app:
    • Choose “Business” as the app type to access WhatsApp.
    • Select your Business Portfolio.
  • Set up WhatsApp:
    • Find your WhatsApp Business Account ID and temporary access token.
    • Add your phone number to send and receive messages.

2. Connecting WhatsApp and Flowise with Make.com

  • Create a new scenario:
    • Use the “WhatsApp Business Cloud” module to watch for incoming messages.
    • Use the “HTTP” module to send these messages to your Flowise chatbot’s API endpoint.
  • Parse the response:
    • Use the “JSON” module to extract the relevant text response from Flowise.
  • Send the response back to WhatsApp:
    • Use the “WhatsApp Business Cloud” module to deliver the AI-generated message.

โœจ Adding the Magic Touch

1. Giving Your Chatbot a Personality

  • Set the tone: Go to “Tool Agent” > “Additional Parameters” in Flowise.
  • Craft a persona: Give your chatbot a name, role, and even specify emoji usage! ๐Ÿ˜„

2. Long-Term Memory ๐Ÿง 

  • Use Session IDs:
    • In the HTTP module (Make.com), add a sessionId field to your API request.
    • Use the user’s phone number as the unique ID.
  • Flowise remembers: The chatbot can now access previous interactions with that specific user.

๐Ÿš€ Launch and Beyond!

  • Activate Scheduling: In Make.com, set your scenario to run “Immediately as data arrives” for real-time responses.
  • Upgrade Your Token: Your Meta Developer account’s temporary access token expires after 24 hours. Follow Meta’s guidelines to verify your business and get a permanent token.

๐Ÿงฐ Resource Toolbox

๐ŸŽ‰ You Did It!

You’ve built a powerful, personalized WhatsApp chatbot without writing a single line of code! This is just the beginning – explore the endless possibilities of AI and automation to enhance your business or personal projects.

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