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Jannis Moore
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Last update : 04/09/2024

🕵️‍♀️ Unlocking Hidden Insights: Advanced VAPI Function Call Analysis

Ever wished you could squeeze more value out of your VAPI conversations? 🤔 This isn’t your beginner’s guide to VAPI analysis. We’re diving deep into the world of function calls, showing you how to extract valuable data that can supercharge your voice assistants. 🚀

🧩 Why Analyze Function Call Results?

Imagine this: your voice assistant helps users schedule appointments. Wouldn’t it be amazing to analyze not just the conversation, but also the booking details returned by your scheduling system? 🤯

That’s the power of function call analysis. It helps you:

  • Go beyond basic transcripts: Uncover hidden gems within your function call results.
  • Enrich conversations: Integrate external data (like weather info) to create dynamic interactions.
  • Gain deeper insights: Track key metrics, identify trends, and optimize your assistant’s performance.

🧰 The Challenge: VAPI’s Analysis Limitations

VAPI’s built-in analysis tools are great for basic transcripts, but they often fall short when it comes to function call results. Traditional methods can be unreliable and difficult to work with. 😓

💡 The Solution: A Custom Analysis Blueprint

We’ve created a powerful Make.com scenario that acts as a custom analysis engine. Here’s how it works:

  1. Capture the Entire Conversation: The scenario reconstructs the entire conversation, including user inputs, AI responses, system prompts, and crucially, the function call results.
  2. Format for OpenAI: This reconstructed conversation is then formatted into a structure that OpenAI’s chat completion API can understand.
  3. Extract Key Data: We use carefully crafted prompts to instruct OpenAI to extract the specific data points we need from the function call results.

🌦️ Example: Extracting Weather Data

Let’s say our voice assistant makes multiple weather API calls during a conversation. Our custom analysis blueprint can pinpoint and extract the latitude and longitude from the second weather request, even if it’s buried within a long conversation. 🗺️

{
  "city": "Sydney",
  "latitude": "-33.88",
  "longitude": "151.22"
}

🚀 Unlocking the Potential

This approach opens up a world of possibilities:

  • Personalized Experiences: Imagine using extracted data to tailor future interactions or offer relevant recommendations.
  • Seamless Integrations: Feed extracted data into your CRM, analytics platforms, or any other system to streamline your workflows.
  • Continuous Improvement: Identify patterns in function call results to optimize your assistant’s logic and improve its accuracy.

🧰 Resource Toolbox

✨ The Power is Yours

By mastering function call analysis, you’re not just building voice assistants – you’re crafting intelligent, data-driven experiences that can transform the way you interact with technology. Go forth and innovate! 💫

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