π§ Voiceflow empowers you to build intelligent AI customer support agents π€ that go beyond basic chatbots.
The key is to leverage Voiceflow’s knowledge base and AI steps to create a seamless and personalized user experience.
β¨ Here’s how:
Structure your workflow with a dedicated “none intent” trigger.
Utilize the KB Search step to retrieve relevant information chunks.
Employ AI to craft natural, conversational responses and incorporate conversation history.
Enhance your agent with features like question optimization and multilingual support.
π Unlock the full potential of AI customer support with Voiceflow!
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