🚀 Identifying the Problem:
😩 The Struggle is Real: Participants skipping the handbook and overwhelming organizers with repeat questions.
Example: Imagine a sea of eager hackers at Hack the North, the largest hackathon in Canada 🇨🇦. They’re bombarded with information, but most don’t read the lengthy handbook. Result? Organizers drown in a wave of the same questions, like “What’s the Wi-Fi password?” 🤯
💡 AI to the Rescue: A chatbot that automatically answers FAQs, freeing up organizers.
How it works: Using Retrieval Augmented Generation, the chatbot taps into existing content (handbooks, FAQs) to provide instant answers.
🗺️ Designing the Solution:
🎯 Crystal Clear Vision:
- What it does: Answers participant questions about the event.
- Where it lives: Within the event’s Slack channel for easy access.
- Data it uses: Existing handbooks, FAQs, maps, schedules, plus real-time announcements.
- How it answers: One-shot answers for simplicity and abuse prevention.
- Success metrics: Satisfaction (reactions), accuracy (manual and automatic scoring), speed, cost.
🚀 Voiceflow: The Chosen One:
We chose Voiceflow for its collaborative features, visual interface, and ability to handle complex agents. It’s perfect for teams and scales as your project grows!
⚙️ Making a Plan:
📝 Product Requirements Document (PRD):
- Outline the vision, reasoning, and nitty-gritty details of the solution.
- Prioritize features using a crawl-walk-run approach (start simple, then get fancy).
- Ensure everyone’s on the same page, especially with AI being so new.
🛠️ Technical Plan:
- Translate the PRD into a tangible roadmap.
- Decide on deployment, hosting, integrations (like Slack’s messaging permissions in our case).
- Create diagrams to visualize the flow of information.
🤝 Presenting to Stakeholders:
- Show, don’t just tell! Use Voiceflow’s prototyping tool for a hands-on demo.
- Be ready to address concerns about AI, such as hallucinations and data privacy.
- Negotiate and adjust based on feedback.
⏳ Setting Timelines:
- Factor in development time, team experience, and project complexity.
- Break down the project into phases (crawl, walk, run) with separate timelines.
🎉 Conclusion:
Evaluation and planning are crucial for AI project success. By following these steps, you can set yourself up for a smooth development process and create a truly impactful solution! Remember, it’s better to start simple and iterate than to get bogged down in complexity. Happy building! 🏗️
🧰 Toolbox:
- Voiceflow: The ultimate platform for building, managing, and deploying AI agents. https://www.voiceflow.com/?utmsource=youtube&utmmedium=organic
- Voiceflow Docs: Your go-to resource for everything Voiceflow. https://docs.voiceflow.com/
- Voiceflow Community: Join the conversation and connect with fellow AI enthusiasts. https://link.voiceflow.com/community
- Voiceflow Marketplace: Explore a library of templates to kickstart your next project. https://link.voiceflow.com/marketplace-youtube