🚀 Why This Matters to You
Imagine a world where mundane tasks vanish, replaced by streamlined processes that save time and money. That’s the power of automation, and it’s something any business, big or small, can leverage. FINN, a car subscription company, shows us how it’s done.
💡 Key Idea 1: No-Code, Big Impact 🧰
Headline: Ditch the Code, Embrace the Power: How FINN Scales with No-Code
Explanation: Think no-code is just for small-time operations? Think again! FINN uses no-code automation tools like Make to manage everything from marketing campaigns to invoice processing. 🤯
Real-Life Example: Remember the headache of manually updating product feeds for each marketing platform? FINN automated this process, saving valuable engineering time and ensuring their latest cars hit the market instantly.
Mind-Blowing Fact: FINN processes over 18 million operations every single day, showcasing the immense scalability of a well-structured no-code approach.
Quick Tip: Don’t underestimate the power of no-code. Explore tools like Zapier, Integromat (now Make), or even robotic process automation (RPA) to streamline your own workflows.
💡 Key Idea 2: Empowering Every Department 🦸♀️🦸♂️
Headline: From HR to Finance: How FINN Turns Every Team into Automation Heroes
Explanation: FINN doesn’t confine automation to a single team. Instead, they empower every department to build solutions for their unique needs.
Real-Life Example: FINN’s HR team uses automation to handle new employee onboarding, contract generation, and even offboarding processes – all without writing a single line of code.
Surprising Fact: By enabling their People Experience Manager to automate HR tasks, FINN freed up their engineering team to focus on core product development.
Quick Tip: Identify repetitive tasks within your team and explore no-code solutions that empower your colleagues to become automation champions.
💡 Key Idea 3: Turning Challenges into Opportunities 💡
Headline: Paper Invoices and Legacy Systems? FINN Laughs in the Face of Complexity
Explanation: FINN embraces challenges as opportunities to innovate and automate. Even dealing with outdated processes or resistant partners can’t slow them down.
Real-Life Example: Instead of battling with slow API integrations, FINN found creative solutions like using email parsing and OCR (Optical Character Recognition) to exchange production dates with car manufacturers.
Surprising Fact: FINN manages over €500 million worth of assets (cars!) using SAP, a system notorious for its complex APIs. They achieved this by building custom integrations using Make, ensuring reliable data synchronization and financial control.
Quick Tip: Don’t let legacy systems or resistant partners hinder your automation efforts. Think outside the box and find creative workarounds to streamline your processes.
💡 Key Idea 4: The “Do It, Automate It” Mantra 🔁🤖
Headline: The FINN Approach: Embracing Automation as a Continuous Journey
Explanation: Automation isn’t a one-time fix, it’s an ongoing process of identifying areas for improvement and empowering your team to build solutions.
Real-Life Example: FINN encourages employees to follow a simple rule: “Do it once manually, do it a second time manually, and then automate it.” This hands-on approach ensures everyone understands the process before automating it.
Surprising Fact: FINN uses AI and GPT-3 to draft customer service responses and even manage conversations with their delivery drivers, showcasing the potential of AI in streamlining operations.
Quick Tip: Foster a culture of automation within your team. Encourage experimentation, provide access to no-code tools, and celebrate successes to drive continuous improvement.
🧰 Resource Toolbox
- Make (formerly Integromat): A powerful no-code automation platform that connects apps and automates workflows. Learn More
- Zapier: Another popular no-code automation tool that allows you to connect your favorite apps and automate tasks. Explore Zapier
- Rossum AI: An AI-powered document processing solution that automates data extraction from invoices and other documents. Discover Rossum AI
- Airtable: A flexible and user-friendly database that can be used to store and manage data for your automations. Check out Airtable
🚀 Taking Action: Your Automation Journey Starts Now!
By embracing FINN’s automation mindset, you can unlock incredible efficiency gains within your own organization. Remember, automation is a journey, not a destination. Start small, empower your team, and watch your business thrive in the age of automation!
