Effortless Appointment Setting: Integrating Vapi & GoHighLevel with Make.com 🤖🤝📅

Introduction: Why This Matters 🤔

In today’s fast-paced world, automating tasks is no longer a luxury, it’s a necessity. This is especially true for appointment setting, a process that can eat up valuable time. Imagine a system where your AI agent seamlessly books appointments for you, 24/7, without breaking a sweat. That’s the power of integrating Vapi and GoHighLevel through Make.com.

Vapi & GoHighLevel: A Powerful Duo 💪

Vapi is your AI agent, making calls and engaging leads in natural conversations. GoHighLevel is your CRM, managing leads and scheduling appointments. By connecting them, you create an automated appointment-setting machine!

Setting Up the Connection 🔌

GoHighLevel Private Integration:
- Navigate to your sub-account settings in GoHighLevel.
- Find “Private Integrations” and create a new one for Vapi.
- Select the necessary scopes (view/edit calendars and events).
- Copy the generated API token; you’ll need it later.
Crafting Your Vapi Agent:
- Create a simple Vapi agent with a clear system prompt: “If the user wants to book a call, ask them what time and day they would like to book a call, then run the GHL booking tool.”
- Design a “GHL booking tool” within Vapi. This tool will be triggered when a lead agrees to book an appointment.
Make.com Scenarios: The Glue That Binds:
- You’ll need two Make.com scenarios:
  - Scenario 1: Initiating the Call: This scenario triggers Vapi to call a lead when they enter a specific workflow in GoHighLevel.
  - Scenario 2: Booking the Appointment: This scenario is triggered by the “GHL booking tool” in Vapi. It takes the lead’s preferred time, checks availability in your GoHighLevel calendar, and books the appointment.

Make.com Deep Dive: Key Modules 🧰

HTTP Module: Used to send requests between platforms, like triggering a call in Vapi or checking for free slots in GoHighLevel.
Data Store: Acts as your memory bank, storing information like the lead’s phone number and preferred appointment time.
ChatGPT Module: This is where the magic happens! ChatGPT can be used to:
- Format the lead’s spoken time preference (e.g., “tomorrow at 3 pm”) into a format GoHighLevel understands.
- Craft natural-sounding responses for your Vapi agent based on the availability in your GoHighLevel calendar.

Pro Tip: Time Zones Matter 🌎

Ensure your Make.com scenarios and GoHighLevel account are set to the correct time zone to avoid any scheduling mishaps.

Resource Toolbox 🧰

Vapi API Documentation: https://docs.vowlapp.com/ – Learn the ins and outs of Vapi’s API for advanced integrations.
GoHighLevel API Documentation: https://developers.gohighlevel.com/ – Explore the possibilities of GoHighLevel’s API for custom integrations.
Make.com Help Center: https://www.make.com/en/help – Find answers to your Make.com questions and explore their extensive knowledge base.

Conclusion: Your Automated Future Awaits 🚀

By integrating Vapi and GoHighLevel with Make.com, you’re not just automating appointments, you’re freeing up your time to focus on what truly matters: growing your business and nurturing relationships. Embrace the power of automation and watch your productivity soar!