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🤖🤝📄 Automate Client Onboarding with AI Agents in n8n

👋 Feeling overwhelmed by repetitive client onboarding tasks? This guide explores a powerful n8n workflow using multiple AI agents to automate welcome emails and generate personalized terms of service contracts. Let’s dive in! 🏊‍♀️

🧲 Why This Matters:

In today’s fast-paced business world ⚡, first impressions are crucial. Automating client onboarding ensures a smooth, professional experience from the get-go, freeing you to focus on what matters most – delivering exceptional service! 🚀

🏗️ Building the Workflow:

This workflow leverages n8n’s visual interface, connecting different nodes to create a seamless automation flow. Here’s a breakdown:

1. Client Onboarding Form 📝

  • Start with an n8n Form Trigger node.
  • Customize fields to gather essential client information (name, email, company, industry, services required, start date).
  • Make fields “required” to ensure complete data capture.

💡Pro Tip: Consider using placeholders within form fields to guide clients on input format (e.g., [email protected]).

2. Cleaning the Data 🧹

  • Use the Set node to filter out unnecessary data received from the form submission.
  • Select only the fields you need for subsequent steps.
  • Rename fields for clarity (e.g., “Full Name” to “Name”).

💡Pro Tip: Clean data ensures smoother processing by AI agents and other nodes down the line.

3. Crafting the Welcome Email 💌

  • Introduce an AI Agent node (using a free model like Grock).
  • Set the agent type to “Conversation Agent”.
  • Craft a personalized prompt instructing the AI to write a warm welcome email.
  • Use expressions to dynamically insert client information from the form data.

💡Pro Tip: Include key details like the client’s industry and requested services in the email for a personalized touch.

✨ Example Prompt:

Write a personalized welcome email to {{email}} from [Your Company Name]. They are in the {{industry}} industry and need services for {{services required}}. The service will start on {{start date}}.

The tone should be professional yet friendly. Include a mention that we're excited to work with them and let them know they will be receiving a separate email with the terms of service agreement.

4. Formatting the Email 💅

  • Add an OpenAI node (using the “Message a model” operation) to format the email output.
  • Use a prompt to instruct the AI to separate the subject and body of the email.

✨ Example Prompt:

{
 "role": "system",
 "content": "Parse the JSON output and output the following parameters separately: subject and body."
}

5. Sending the Welcome Email 🚀

  • Add a Gmail node (using the “Create a draft” operation).
  • Connect the subject and body outputs from the OpenAI node to the corresponding fields in the Gmail node.

💡Pro Tip: Using the “Create a draft” option lets you review the email before sending it to the client.

6. Generating the Terms of Service Contract 📄

  • Introduce another AI Agent node (using a model like OpenAI’s GPT).
  • Set the agent type to “Conversation Agent”.
  • Craft a prompt instructing the AI to generate a terms of service contract.
  • Use expressions to dynamically insert client-specific information.

✨ Example Prompt:

Please generate a terms of service and contract document for {{name}} from [Your Company Name]. The client operates in the {{industry}} industry and requires services such as {{services required}}.

**Introduction:** Outlining the purpose of the contract.
**Scope of Services:** Detailing the services to be provided.
**Payment Terms:** Outlining payment expectations.
**Obligations of Both Parties:** Clearly defining responsibilities.
**Terms and Conditions:** Standard legal clauses.
**Client Signature:** A section for the client's signature. 

7. Formatting the Contract 📝

  • Add another OpenAI node (using the “Message a model” operation) to format the contract output.
  • Use a prompt to separate the title and body of the contract or further structure the content as needed.

✨ Example Prompt:

{
 "role": "system",
 "content": "Parse the JSON output and return the following:\n\n**title:** Extract only the title field.\n\n**body:** Combine all other fields into a single text block and format it like an official contract (e.g., NDA or terms of service)."
}

8. Sending the Contract via Email 📧

  • Duplicate the Gmail node used for the welcome email.
  • Update the subject and body fields to use the outputs from the OpenAI node formatting the contract.

9. Internal Notification (Optional) 🔔

  • Add a Slack node to send an internal notification to a designated channel.
  • Customize the message to include relevant information like the client’s name and a link to the generated contract.

🚀 Conclusion

By automating these tasks, you create a more efficient and professional onboarding experience. Remember to customize the prompts and workflow to align with your specific business needs. Now, go forth and automate! 🤖🎉

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