Ever wished your AI agent could handle appointment scheduling for you, 24/7? This breakdown reveals how to connect VAP, GoHighLevel, and Make.com to create a seamless, automated booking system.
🗝️ Why This Matters:
In today’s fast-paced world, time is precious. This automation eliminates back-and-forth communication, freeing you to focus on what matters most. Imagine leads converting into booked appointments while you sleep! 😴
1️⃣ Setting the Stage: GoHighLevel Marketplace 🛍️
Think of this as getting permission slips signed. 📝 We need to grant Make.com access to your GoHighLevel account:
- Create a Private App: Head to marketplace.gohighlevel.com and create a new private app. This acts as a bridge between the platforms.
- Grant Access (Scopes): Allow the app to read and write calendar data and events. This lets it check availability and schedule appointments.
- Generate Keys: Grab your Client ID and Client Secret – these are like VIP passes for Make.com. Store them securely.
2️⃣ Introducing Your AI Assistant: VAP 🤖
Now, let’s train your AI assistant to handle booking requests:
- Connect VAP to Make.com: Input your Make.com region, API key, and Team ID into VAP’s settings.
- Craft Your Assistant: Create an assistant (e.g., “Mary the Appointment Setter”) and write a script that prompts callers for their desired appointment time.
- Build the Booking Tool: Design a “tool” within VAP that captures the appointment time and triggers the Make.com scenario we’ll create next.
3️⃣ The Automation Engine: Make.com ⚙️
This is where the magic happens. We’ll build a Make.com scenario that connects the dots:
- Scenario 1: Capture Lead Data: This scenario grabs the lead’s contact ID from GoHighLevel and stores it along with their phone number in a Make.com data store.
- Scenario 2: Booking Automation: Triggered by VAP, this scenario retrieves the lead’s information, uses ChatGPT to format the appointment time correctly, and attempts to book the appointment in GoHighLevel.
4️⃣ Handling “No-Go” Slots 🙅♀️
What if the requested time slot is already booked? No problem! Our Make.com scenario has a backup plan:
- Check for Availability: It fetches available slots within the desired day.
- ChatGPT to the Rescue: Using the available slots and the initially requested time, ChatGPT crafts a response offering alternative times.
- Seamless Rebooking: The AI assistant presents the alternative options to the lead, and the booking process continues.
5️⃣ The Power of Automation 💪
By connecting these powerful tools, you’ve created an automated booking system that works tirelessly on your behalf. Leads are captured, appointments are scheduled, and you’re free to focus on growing your business. 🚀
🧰 Resource Toolbox:
- GoHighLevel API Documentation: https://api-docs.gohighlevel.com/ – Your guide to understanding GoHighLevel’s API.
- Make.com Webhooks: https://www.make.com/en/help/modules/webhooks – Learn how to use webhooks to trigger actions in Make.com.
- VAP Documentation: https://help.vowup.io/ – Explore VAP’s features and capabilities.
- ChatGPT (OpenAI): https://openai.com/chatgpt – Discover the power of ChatGPT for natural language processing.
This system streamlines your booking process, saving you time and increasing conversions. Now go automate those appointments!
